Email support@oshylabs.eu — we answer within two working days, Pro subscribers first.
On iPhone they move to Recently Deleted in the Photos app and stay recoverable for about 30 days. On Android, most devices keep them in the gallery's trash for a while. RollRelief never bypasses this.
You granted access to only some photos. RollRelief scans exactly what it can see. Widen access in the app (Manage which photos) or in your device settings.
Phones don't report exact file sizes cheaply, and cloud-synced items behave differently. RollRelief shows honest estimates and never promises exact numbers.
No. There is no account and your photos are never uploaded. Analysis happens entirely on your phone — that's the point. The only thing that goes online is subscription checking for RollRelief Pro (an anonymous ID and purchase history, via RevenueCat and Google Play or the App Store).
Subscriptions are managed by your store: App Store → your Apple ID → Subscriptions, or Google Play → Payments & subscriptions. Cancelling keeps Pro until the period ends.